Corporate Citizenship

Ethics

The Citi Code of Conduct, updated in 2009, outlines the laws, rules, regulations and Citi policies that govern our activities. It sets company-wide standards of ethics and business behavior. The Citi Board of Directors reviews and approves the Code each year. It is available in 25 languages here.

Employees attest to the Citi Code of Conduct on joining the company and periodically complete Code of Conduct training. We introduced new training for all employees in February 2010.

Human Rights

We support the preservation of human rights around the world and are guided by fundamental principles such as those described in the United Nations Universal Declaration of Human Rights and the International Labor Organization (ILO) Core Conventions. We reflect these principles in our policies and our conduct toward employees, suppliers, customers and the countries where we do business.

We participated in several consultations hosted by the UN Special Representative on Business and Human Rights, John Ruggie. We support the "Protect, Respect and Remedy" framework that he developed and the U.N. Human Rights Council welcomed in 2008. This framework is based on countries having a duty to protect human rights, companies having a responsibility to respect human rights, and grievance mechanisms being made available to provide

a remedy for people whose human rights have been violated. We continue to follow Ruggie's work and participate in it through our leadership of the Equator Principles Association.